The passenger
Finds the flight
On the airline’s website, at a city office or through a travel agent. The fare is priced with its rules and taxes.
Airline IT company · Khartoum
One flight.Two journeys.One system.
ZoolAir is an airline IT company established in Khartoum in 2026. Our passenger service system follows the passenger and the aircraft through the same flight, Arabic first.
- Established
- 2026
- Headquarters
- Khartoum
- Languages: Arabic, English and German
- 3
- Modules built
- 18
One flight, two journeys
Follow the passenger. Follow the aircraft.
Every flight is two stories that have to agree: what the passenger does, and what the airline does with the flight. ZoolAir keeps both on one record.
01 Plan and sell
The aircraft
Enters the schedule
The season is loaded from SSIM or built flight by flight. Booking classes open on every departure.
02 Book and pay
The passenger
Books and pays
Cash, bank transfer, wallet or an online gateway. Then the e-ticket, with its coupons.
The aircraft
Fills seat by seat
Each sale takes its seat from inventory in one step. Forecasts and bid prices decide which classes stay open.
03 Check-in
The passenger
Checks in
On a phone or at the counter: seat, travel documents, bags and the boarding pass.
The aircraft
Opens for check-in
Seat map, passenger list and bag tags for the departure. The counter keeps working when the line drops.
04 Board and depart
The passenger
Boards
At the gate, with a bar-coded boarding pass.
The aircraft
Closes and departs
The flight is closed, and the passenger list goes to the authorities as a PAXLST file.
05 When the day changes
The passenger
Hears it from the airline
A notice by SMS, WhatsApp or e-mail with the new time or the new flight.
The aircraft
Is retimed
One retime moves the flight. Its passengers are reaccommodated on other departures.
06 After landing
The passenger
Earns for the flight
The flight accrues to the frequent flyer account and counts towards the tier.
The aircraft
Is accounted for
Flown coupons, sales and load factor go into the reports. Every change stays in the audit trail.
On screen
The same flight, on screen.
Six screens of the staff app, from the schedule to the gate.
01 Schedule
Plan the network
02 Inventory
Control every seat
03 Booking
Sell and price
04 Ticketing
Issue and change
05 Check-in
Accept the passenger
06 Boarding
Board and close
Product screens shown with sample data.
Solutions
One system for the whole airline.
Schedules, inventory, fares, bookings, tickets, check-in and boarding run on one platform and one data model. No overnight transfer between reservations and the airport.
Sell
Offices, travel agents, the airline’s website and group desks sell from one inventory.
Fly
Check-in, boarding and disruption handling, at the counter, at the gate and on the passenger’s phone.
Control
Revenue management, loyalty, reports and a record of every change.
The region
Built for how airlines in the Middle East and Africa work.
The details a global system treats as exceptions are the daily routine here.
Two currencies
Local currency and US dollars side by side, with daily exchange rates.
Cash at the counter
Office tenders for cash, bank transfer and wallets, next to online payment gateways.
Hajj and Umrah
Group requests, quotes, held seat blocks, deposits and name lists, converted into bookings.
Unsteady lines
Check-in keeps working offline and catches up when the connection returns.
Border data
Passenger lists in UN/EDIFACT PAXLST D02B for each flight.
Nothing to install
Cloud hosted and used in the browser, at the counter and at the gate.
Language
Arabic first. Not translated last.
Every screen of the staff app works in Arabic, English and German. Right to left is part of the design: codes, locators and ticket numbers stay left to right where they belong.
- Arabic, English and German
- Right to left by design
- Light and dark themes
بطاقة صعودZZ · Demo Air
PZUبورتسودان
JEDجدة
المسافريوسف بشير
- الرحلة
- ZZ 214
- المقعد
- 14A
- البوابة
- B3
- الصعود
- 09:25
Product screens shown with sample data.
Services
We stay for the go-live, and after it.
Software alone does not move an airline to a new system. Our team sets it up with yours, trains your staff and supports the operation from Khartoum.
- Implementation
- Training
- Hosting and support
- Integration and custom software
- Applied AI
- Consulting
See your airline on ZoolAir.
A walk-through with your stations, your schedule and your fares, in Arabic or English.